Shipping Policies


  • As a matter of quality policy, we do not use POST OFFICE when mailing supplements. We use climate-controlled DHL Express Service (2 to 5 Days) We do not ship to International P.O. boxes
  • All orders are subject to verification prior to processing and shipping.
  • Our current available shipping method is through DHL.
  • We use Expedited/Express (2 to 5 Business Days). All movement is trackable via DHL Tracking.
  • Signatures are required upon delivery of all express international shipments. 
  • Business days do not include weekends and holidays.
  • We do not offer ship back to the buyer in cases where delivery was unsuccessful due to the negligence of the buyer.
  • We do not ship to businesses, hotels, motels or resorts outside of the U.S.
  • We do not accept returns and exchanges on supplements and beauty products.
  • Luxxe.us is not responsible for any import charges, duties or taxes for international sales outside the United States.
  • Luxxe.us is not responsible for stolen packages if delivery has been confirmed through the order tracker.
  • The customer is responsible if their package gets redirected to our HQ and marked as unclaimed for undeliverable due to invalid/incomplete address.
  • Luxxe.us does not offer free shipping back to the customer in cases where delivery was unsuccessful because he or she failed to receive the package.
  • By ordering from www.luxxe.us, you agree to these shipping terms and conditions.

LUXXE.US GLOBAL ORDER FULFILLMENT CENTERS

Destination Country
 Order Fulfillment Center Delivery Time
USA Carol Stream, Illinois, USA 2 to 5 Days
Canada Carol Stream, Illinois, USA 2 to 5 Days
UK Metro Manila, Philippines 2 to 5 Days
France Metro Manila, Philippines 2 to 5 Days
Germany Metro Manila, Philippines 2 to 5 Days
Netherlands Metro Manila, Philippines 2 to 5 Days
Norway Metro Manila, Philippines 2 to 5 Days
Israel Metro Manila, Philippines 2 to 5 Days
United Arab Emirates Dubai, UAE 2 to 5 Days
Qatar Dubai, UAE 2 to 5 Days
Kuwait Lapu-Lapu City, Philippines 2 to 5 Days
Oman Lapu-Lapu City, Philippines 2 to 5 Days
Saudi Arabia Lapu-Lapu City, Philippines 2 to 5 Days
Hong Kong Lapu-Lapu City, Philippines 2 to 5 Days
Singapore Lapu-Lapu City, Philippines 2 to 5 Days
Malaysia Lapu-Lapu City, Philippines 2 to 5 Days
Taiwan Lapu-Lapu City, Philippines 2 to 5 Days
India Lapu-Lapu City, Philippines 2 to 5 Days
Sri Lanka Lapu-Lapu City, Philippines 2 to 5 Days